Passenger rights
A diverted, canceled, or delayed flight? Denied boarding? Consult your rights as an air passenger.
It’s possible to fly with your pet, but their trip must be carefully prepared. Here are some tips to ensure they travel in the best conditions.
Above the maximum cabin weight, your pet will have to travel in the hold.
When you buy your ticket, make sure you tell your airline or travel agent that you will be travelling with your pet. Some airlines limit the number of pets allowed on a flight.
Call your airline at least 72 hours before the flight to confirm that your pet will be travelling with you.
Your pet's health record must be up to date, so don't forget to take it with you.
For your pet's comfort during the journey, the transport cage must be airy and allow your pet to turn around.
Guide dogs for people with motor or sensory disabilities may be admitted to the aircraft cabin. Since 26 July 2008, guide dogs have been accepted in the cabin on flights departing from European Union airports and on flights departing from non-EU countries to the EU, provided that the transporter is an EU country carrier.
If you wish to travel with small birds (parakeets, canaries, etc.), please contact your airline directly.
Small rodents (hamsters, rabbits, guinea pigs, etc.) are not generally allowed on board.
Contact the consulate of your destination country for information on the documents required for your pet to enter the country (vaccinations, specific certificate, and any quarantines or restrictions).
A diverted, canceled, or delayed flight? Denied boarding? Consult your rights as an air passenger.
All the steps to prepare for your child’s journey departing from Montpellier-Méditerranée Airport.
Advice and information on health requirements, medical assistance, and vaccinations required depending on your destination.